Privacy Policy — Averain

Last Updated: [11/09/2026]

At Averain, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit Averain.in, place an order, contact us, or otherwise interact with our services.

By using Averain.in, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect certain information when you use our website or purchase products from Averain.

Information You Provide Directly

Depending on how you interact with us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Account login information, if you create an account
• Order and purchase details
• Information you provide when contacting customer support
• Reviews, feedback, or other information you voluntarily submit

Payment Information

When you make a payment, your payment details may be processed directly by our third-party payment service providers.

Averain does not generally store complete credit card, debit card, UPI, or banking credentials on its own servers. Payment information is handled according to the security and privacy policies of the applicable payment provider.

Information Collected Automatically

When you visit Averain.in, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Approximate location derived from technical information
• Date and time of website visits
• Referring website or source
• Website usage and interaction information

This information helps us understand how visitors use our website and improve the shopping experience.

2. How We Use Your Information

Averain may use collected information for purposes including:

• Processing and fulfilling orders
• Delivering purchased products
• Confirming and communicating about orders
• Providing customer support
• Processing payments and refunds
• Managing returns and exchanges
• Improving our website, products, and services
• Understanding customer preferences and website usage
• Preventing fraud, misuse, and unauthorized activity
• Maintaining website security
• Complying with applicable laws and legal obligations
• Sending service-related communications
• Sending promotional communications where permitted and where you have provided the required consent

We will use personal information only for legitimate and relevant purposes connected with our business and services.

3. Cookies and Similar Technologies

Averain may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may be used to:

• Keep the website functioning properly
• Remember certain preferences
• Maintain shopping-cart functionality
• Understand website traffic and usage
• Improve website performance
• Support analytics and marketing activities, where applicable

Some cookies may be placed by third-party services that we use.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

4. Third-Party Services

Averain may use trusted third-party service providers to operate and improve our business.

These may include:

• Shopify or other website/e-commerce infrastructure providers
• Payment gateways and payment processors
• Shipping and delivery partners
• Analytics providers
• Marketing and advertising platforms
• Email or communication service providers
• Customer-support tools
• Fraud-prevention and security services

These third parties may process certain information on our behalf or independently according to their own privacy policies and applicable laws.

We aim to share only the information reasonably necessary for the relevant service.

5. Sharing of Information

Averain does not sell your personal information as a product.

We may share personal information when reasonably necessary with:

• Payment providers to process transactions
• Shipping and logistics partners to deliver orders
• Technology and hosting providers
• Analytics and marketing providers
• Customer-support service providers
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where required by applicable law

We may also disclose information when necessary to:

• Comply with a legal obligation
• Protect our rights or property
• Investigate suspected fraud or misuse
• Protect the safety and security of our customers, website, or business
• Enforce our terms and policies

6. Data Security

Averain takes reasonable steps to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

We may use appropriate technical and organizational safeguards, including security measures provided by our e-commerce, payment, hosting, and other service providers.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

7. Data Retention

Averain may retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Complete transactions
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud or misuse
• Comply with legal, tax, accounting, or regulatory obligations
• Enforce our agreements and policies

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, which may include:

• Requesting information about how your personal data is processed
• Requesting access to certain personal information held by us
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of personal information where legally applicable
• Withdrawing consent where processing is based on consent
• Choosing not to receive certain promotional communications
• Raising a complaint regarding the handling of your personal information

To exercise an applicable right, you can contact us using the details provided in the Contact Us section below.

We may need to verify your request before taking action in order to protect your information and prevent unauthorized requests.

9. Marketing Communications

If you choose to receive promotional communications from Averain, we may send information about:

• New products
• Offers and promotions
• Discounts
• Store updates
• Other relevant marketing communications

You may unsubscribe from promotional emails or other marketing communications by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as order confirmations, shipping updates, refund notifications, or important account information.

10. Children's Privacy

Averain's services are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Averain without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

11. International Data Transfers

Some of our third-party service providers may process or store information in locations outside India.

Where personal information is transferred or processed outside India, Averain will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements and our contractual or legal obligations.

12. Third-Party Links

Our website may contain links to websites, applications, or services operated by third parties.

If you visit a third-party website through a link on Averain.in, that third party's privacy policy and terms will apply.

Averain is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how Averain handles personal information.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us at:

Averain

Website: Averain.in
Email: [teamaarvo@gmail.com]
Phone: [9911302752(W.NO)]

We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable law.