FAQ

Frequently asked questions about our store, products, policies, and services. Find answers to common inquiries to help you shop with confidence and clarity.

Leather & Vinyl Recoloring Balm

What does the balm do?

It helps cover light wear on leather and vinyl: faded patches, scuffs and light scratches. It is a coloured balm, so it hides the wear under a thin layer of colour.

What is in the Pack of 2?

Two 50g jars in the shade you choose. Applicator tools are included: masking tape, a spatula and an applicator brush.

Which shades are available?

Black and Gray. Choose the shade closest to the colour of your item. If your item is brown, tan or another colour, these shades will change its colour instead of matching it.

What can I use it on?

Leather and vinyl car seats, sofas, chairs, bags and shoes. Always test it on a small hidden spot first.

How do I use it?

Clean the surface and let it dry.
Tape off nearby areas with the masking tape.
Apply a thin layer with the brush or spatula.
Let it dry, and add another thin layer if needed.

Can it fix deep cracks or missing leather?

No. It is made for light wear such as scuffs, scratches and fading. Deep cracks and missing pieces of leather need a proper repair.

Orders, payment and support

What payment options do you offer?

You can pay by cash on delivery (COD) or pay online in advance (prepaid). Choose the option you prefer at checkout.

What if my order arrives damaged or I get the wrong item?

Check your parcel when it arrives and contact us right away at teamaarvo@gmail.com with your order number and clear photos. We will look into it and make it right.